Ok, dropbox is fine. To what email address?

Bump

What is the process for send you a test project? Do I use the Collab feature from within Unity or do you prefer a different method?

You haven't addressed why the menu items you reference in step 2,3 & 4 of the trouble shooting guide are not installed or available, are they not there? What trouble shooting can I do? How do I delete, re-download and start over? If items 2,3, and 4 are not available to me then isn't that I sign of bigger problems?

Btw, thank you for your follow up.

I haven't had time to make things work. I was at risk of missing my deadline so I used Modo to accomplish what I needed. I will try and find some time to work things out but need to know what my deadline is for a refund please.

1. Check the Unity Version you are using

I am using 2019.4.13f1 (LTS)

2. Check the Unity Console Log

I don't get that message. I have already provided you the errors I am receiving.

3. Delete the Library folder

What library folder? I don't see a library folder? Where is it located?

4. Apply the game4automation standard settings

I do not have these tabs that you show. Are they supposed to be inside unity?

5. Check the compiler defines

It was missing but made no difference when I added it. I don't know what I bough whether it was professional or not. I tried both but didn't make a difference. I assume mine is not professional because it freezes up unity if I try to load a step file.

6. Start with an empty project

Created a new and very simple project and have the same disappointing results.

7. Send us your project

I think I've had enough. At the price I paid you this should be a plug and play solution. I'm not a programmer or a game developer - just an engineer that wants to bring his Solidworks files into Unity. You advertised that your product does that without fail. Here's what you advertise; "Solidworks (Dassault) No known limitations. Solidworks exports everything correct (assembly structure, colors and materials)". Not the case for me. Please refund my money. I haven't the time nor energy to continue this back and forth dialog. I have wasted my last evening trying to make your product work. Thanks for your quick responses but this product has no value for my work pipeline. Thank you in advance for the quick and full refund.

I also get this error:

I get the following errors:

I don't see a "ThreeMFPart" script.

I am using the 2020 version of Solidworks.