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Under review

Robot Inverse Kinematics Only Available in PRO version Message?

AikenControls 4 weeks ago in realvirtual.io Starter and Professional updated by Support 4 weeks ago 1

We just purchased the Pro version of Digital Twin and the Simulator from the Unity Asset Store. Everything is downloaded and imported, but we are getting an error "Inverse Kinematics For Robots is only included in Game4Automation Professional".

Is this a bug? Or are we missing some other purchase component?

Thanks in advance for your help!

Answer

Answer
Under review

Usually this message is caused if Scripting Define Symbols has no GAME4AUTOMATION_PROFESSIONAL defined.


It might be, that the install script did not started because of a compile error just after installation. Sometimes this is caused by NewtonsoftJson (see https://forum.game4automation.com/knowledge-bases/2/articles/283-problem-with-multiple-precompiled-assemblies-with-the-same-name-newtonsoftjsondll).

Please first check if there are no compile errors in your console log.

Secondly apply the standard settings game4automatioin > Apply Standard Settings

Image 745

Now everything should be fine and you should see GAME4AUTOMATION_PROFESSIONAL in your Scripting Define Symbols:

Image 746

Answer
Under review

Usually this message is caused if Scripting Define Symbols has no GAME4AUTOMATION_PROFESSIONAL defined.


It might be, that the install script did not started because of a compile error just after installation. Sometimes this is caused by NewtonsoftJson (see https://forum.game4automation.com/knowledge-bases/2/articles/283-problem-with-multiple-precompiled-assemblies-with-the-same-name-newtonsoftjsondll).

Please first check if there are no compile errors in your console log.

Secondly apply the standard settings game4automatioin > Apply Standard Settings

Image 745

Now everything should be fine and you should see GAME4AUTOMATION_PROFESSIONAL in your Scripting Define Symbols:

Image 746