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+1
Fixed

Error importing the Package

rexgatling1988 2 years ago in realvirtual.io Starter and Professional updated by R S 2 years ago 5

I get this error when I import the package to Unity:

Assets/game4automation/private/RuntimeUI/SceneMouseNavigation.cs(801,38): error CS0103: The name 'SpaceNavigator' does not exist in the current context

Answer
Support 2 years ago

Is fixed in latest release.

+1
Fixed

No Mutex PLCSim Advanced Interface proble

Pablo 3 years ago in realvirtual.io Starter and Professional updated by Support 3 years ago 18

Hello,

we are using the PLCSim Advanced Interface.

We can Import the PLCSignals without any Troubles:

Image 519

The first time that we start the simulation in Unity everything is working fine (COM OK).

But after we stop the unity editor and try to start again, we get “No Mutex”... so no communication is established between the plc and Unity.

We found out that creating a new PLC Instance and re-importing the signals “fix the error”... but just for the first run. Then we have to repeat the process of creating a new PLC again and again...

Could be some background process blocking the communication? Thank you in advance.

Answer
Support 3 years ago

Current working coupler.exe is available in the download area:

https://realvirtual.io/download/PLCSimAdvancedCoupler.exe

0
Fixed

Error when importing asses

Dan 2 weeks ago in realvirtual.io Starter and Professional updated 1 week ago 10

Hello. I run unity 6000.1.15 and just downloaded and imported realvirtual professional from MyAssets. 

I can see no realvirtual menu bar, no demo scene was opened and i receive these errors:

Image 1341

Am i doing it wrong?

Answer
Support 1 week ago

Hi Dan, don't know what is special on your system because if we do the same (empty project...) everything works. It seems that the Standard Settings are not applied during your project setup.

We will check if this problem happens again with other customers but for the moment we have no idea what the issue on our side could be. But you can solve it.

Please add these two lines manually to ProjectSettings:

After this the project should compile as needed.

Now please set once manually (what should have worked automatically during installation) this menu option here:

0
Answered

RV6: Disable Quick Edit in Play Mode

Andreas 3 weeks ago in realvirtual.io Starter and Professional updated by Support 3 weeks ago 1

Is it possible to turn off the activation of the quick edit menu in editor scene view in Play Mode?

I would like to manually activate and deactivate it with "F1".

It seems to use a lot of performance it play mode if it's on.

0
Answered

RV6: How to turn on the scene light?

Andreas 4 weeks ago in realvirtual.io Starter and Professional updated by Support 3 weeks ago 3

I created a new RV6 scene and imported a model but it seems that the light is turned off.

If the same model gets imported into the demo scene it is illuminated.

How to fix that?

Model in new RV6 Scene:

Image 1335

Model in Demo Scene:

Image 1336

0
Under review

Whether ROS2 communication function is supported during robot simulation

Seokhyun Lee 1 month ago in realvirtual.io Starter and Professional updated 1 month ago 2

Hello.

We are using realvirtual io pro version for robot Vision AI simulation.

Since our Vision AI program is based on ROS2, does the virtual robot we are making using realvirtual io support ROS2 communication?

If possible, please tell me which document or guide video I can watch to do it.

0
Completed

Robot IK for 6-axis multi-joint robot

Seokhyun Lee 1 month ago in realvirtual.io Starter and Professional updated 1 month ago 4

I checked the document that among the 6-axis multi-joint robots, only robots that can align TCP, Axis6, 5, and 4 in a straight line are possible for IK to work.

How can I apply IK to a 6-axis multi-joint robot (a robot where Axis6, 5, and 4 are not aligned in a straight line) like the one in the picture below?


Image 1331


0
Not a bug

Fehlermeldungen demo REalvirtual starter

Juan López 2 months ago in realvirtual.io Starter and Professional updated 2 months ago 4

Image 1326

0
Started

Found bug in MeasureRaycast.cs

Luke 3 months ago in realvirtual.io Starter and Professional updated by Support 3 months ago 2

I found and fixed a bug in the MeasureRaycast.cs script. Originally the "Raycast to Layer" setting would not work. I replaced the following lines.

layermask |= (1 << LayerMask.NameToLayer("RayCastToLayer"));
layermask = ~layermask;

With this

layermask = 1 << LayerMask.NameToLayer(RayCastToLayer);

And it seems to work now. Just posting for others in case they have the same issue.

Answer
Support 3 months ago

You are right - thanks a lot for reporting. Will be fixed in next release.

0
Not a bug

OPC UA PLC RECONNECT

Virgar Poulsen 3 months ago in realvirtual.io Starter and Professional updated by Support 2 months ago 3

If the PLC is disconnected, the application hangs/crashes.