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+1
Fixed

No Mutex PLCSim Advanced Interface proble

Pablo 9 months ago in realvirtual.io Starter and Professional updated by Support 2 months ago 18

Hello,

we are using the PLCSim Advanced Interface.

We can Import the PLCSignals without any Troubles:

Image 519

The first time that we start the simulation in Unity everything is working fine (COM OK).

But after we stop the unity editor and try to start again, we get “No Mutex”... so no communication is established between the plc and Unity.

We found out that creating a new PLC Instance and re-importing the signals “fix the error”... but just for the first run. Then we have to repeat the process of creating a new PLC again and again...

Could be some background process blocking the communication? Thank you in advance.

Answer
Support 2 months ago

Current working coupler.exe is available in the download area:

https://realvirtual.io/download/PLCSimAdvancedCoupler.exe

0
Under review

Robot Inverse Kinematics Only Available in PRO version Message?

AikenControls 4 weeks ago in realvirtual.io Starter and Professional updated by Support 4 weeks ago 1

We just purchased the Pro version of Digital Twin and the Simulator from the Unity Asset Store. Everything is downloaded and imported, but we are getting an error "Inverse Kinematics For Robots is only included in Game4Automation Professional".

Is this a bug? Or are we missing some other purchase component?

Thanks in advance for your help!

Answer
Support 4 weeks ago

Usually this message is caused if Scripting Define Symbols has no GAME4AUTOMATION_PROFESSIONAL defined.


It might be, that the install script did not started because of a compile error just after installation. Sometimes this is caused by NewtonsoftJson (see https://forum.game4automation.com/knowledge-bases/2/articles/283-problem-with-multiple-precompiled-assemblies-with-the-same-name-newtonsoftjsondll).

Please first check if there are no compile errors in your console log.

Secondly apply the standard settings game4automatioin > Apply Standard Settings

Now everything should be fine and you should see GAME4AUTOMATION_PROFESSIONAL in your Scripting Define Symbols:

0
Fixed

Bug in drive/transport unit

Bo Adam 2 months ago in realvirtual.io Starter and Professional updated 3 weeks ago 16

Hello,

In one of my rotating transport units (the one with the lift) the transport surface goes forwards while backwards is toggled by the drive simple script. When I disable drive simple and toggle it by hand it works fine. 

See the video for what i mean.

Unity rotating transport surface bug.mkv

Bo

Answer
Support 4 weeks ago

Hello,

I have checked your videos. The problem is caused by the physics engine and the kinematic movement of the elements. I created a script to solve this. You have got this by e-mail. Within the next release this will also be available.

0
Fixed

Unity 2020.3.39f1 UWP deployment does not complete successfully

SzeltnerD 2 months ago in realvirtual.io Starter and Professional updated by Support 1 month ago 3

Hello,
I am working with HoloLens and Unity 2020.3.39f1. I imported "game4automation-Professional-2020.15" and when I build my app as an UWP I get an error. I fixed the error by replacing both files "game4automation\private\Tools\ZIP\I18N.dll" & " game4automation\private\Tools\ZIP\I18N.West.dll" with a version targeting ".Net 4.x".
After this fix, I can successfully build the Visual Studio Solution. When I deploy the app to HoloLens, the deployment always stops at the same step.

Image 707


In Unity 2019.4.40f1 with "game4automation-Professional-2019.13" I had to replace the same files. After that it worked and I could run the app on the HoloLens.

0
Fixed

Bug in rotating transport unit

Bo Adam 3 months ago in realvirtual.io Starter and Professional updated 1 month ago 7

Hello,


I have found a bug in the transport system software (I think).

I've made a turning transport system from the example you send me last time. The picture below shows how I have made it. The transport surface of the conveyor follows the turn unit. 

When I place the prefab everything works well, with X being the transportation direction (2nd picture on the left) and y being the other direction.

When I rotate this unit 90 degrees (by using the transform of c1-40 or c1-41 or turn+Conv) the transportation direction (x) is seen as the red line on the right of the second picture. It is not the correct direction anymore. 
When I change it to y the direction is the same. (See picture 2, Right. Red is X and Green is Y transportation direction).

For now I fixed it by giving the unit an offset of 90 in the drive itself, but that means the base is 90 degrees in the wrong direction.

Image 682

Image 681

I hope you understand what I mean and you can fix this bug.

With kind regards,

Bo

Answer
Support 3 months ago

Hello Bo,
We have fixed the bug. You have received an update for your version by email. The bughas been fixed for further downloads.

0
Not a bug

Importing realvirtual.IO Simulation 2021 asset compilation error

Ernesto 4 months ago in realvirtual.io Starter and Professional updated 4 months ago 8

I'm getting the following compilation error when importing the realvirtual.io Simulation 2021 asset to my proyect (Unity Editor version 2021.3.2f1):

Assets\game4automation-Simulation\ConveyorSystems\private\ObjectScripts\CrossBeltElement.cs(13,61): error CS0246: The type or namespace name 'IChainElement' could not be found (are you missing a using directive or an assembly reference?)

I'm using the latest version of Game4Automation Digital Twin Professional 2020.

Any idea?

Thank you in advance!

Answer
Support 4 months ago

Hi,

it is only possible to combine Professional 2021 with Simualtion 2021, Professional 2020 with Simulation 2021 is not working.

Cheers

Thomas

0
Fixed

Null reference exeption on Hide non G4A objects

Bo Adam 4 months ago in realvirtual.io Starter and Professional updated by Support 4 months ago 7

Hello,

After we changed some things in the PLC the following shows up when clicking on the PLC IO. I Dont know if this is our fault or a bug. If you need more information I am happy to give it.

Image 651

Answer
Support 4 months ago

The answer of Christin is releated to another issue - not yours sorry.

What version are you using? This issue should be fixed in latest version. Basically you can ignore this error message.

0
Answered

Game4automation Buttons

Bo Adam 4 months ago in realvirtual.io Starter and Professional updated 4 months ago 7

Hello,

I am trying to achieve the following: 

I want a row of buttons just as in the demo, this is easy, but now I want to create two. The open buttons have to be next to eachother but the pop ups should both pop up in the center. 

I've tried everything, and with padding in the vertical layout group of the panel I can shift the entire thing to the side, but then the pop up window is also shifted. (See picture attached)

Could you help me with this?

Image 648

Answer
Support 4 months ago

Hello,

unpack the dupilcated prefabs complete and re-rarrage the elements of the slide button.

Regards 

Christin

0
Answered

Need Help Connecting to RobotStudio From Unity

Sharpworks 4 months ago in realvirtual.io Starter and Professional updated by Support 4 months ago 9

I have the professional version of realvirtual.io but I am very new to this type of software. I am trying to connect my unity build to RobotStudio but I cannot figure out how to connect the I/O signals needed. I first followed this YouTube tutorial on defining robot kinematics, so I have my robot set up in Unity. 

Youtube video

Now that I finished this tutorial I started following the documentation on connecting to RobotStudio here https://realvirtual.io/documentation/current/abb.html#ABB-RobotStudio

The part I am stuck at is the final steps under "Interface Configuration in Unity" shown here.

Image 642

I have the SIMITConnection module set up in RobotStudio but I don't know what signals I need to replicate or how to name them based on my configuration. I also don't know if I need the actual program SIMIT or not. Can someone provide a more detailed explanation of the step-by-step process I need to do to complete this setup? Thank you!

Answer
Support 4 months ago

I see that ABB is not finding the UnityConnection. It seems that something is wrong configured on the ABB side. Will check tomorrow on the computer in the Office where ABB RobotStudio is installed if I can find our example project and send it to you. My advice would be also to first just start with a very simple config (e.g. just the axis values) and extend this later on as soon as the connection is up and running.. 

0
Answered

Drive with transport surface not working.

Bo Adam 5 months ago in realvirtual.io Starter and Professional updated 1 month ago 21

Hello,

I have a rotating and lifting transport surface. It takes the carrier when it rotates and lifts, but the carrier doesn't move when I jog forward or backward. 

The same carrier works on a different transport unit that is built in the same way, so I know it is not the carrier that is the problem. 
The drive chains move with the rotating platform as desired.

I've added pictues to show the turning lift, I hope you can help me with the moving of the carrier problem!

Image 631

Image 632
Answer
Support 4 months ago

Hi,

if you use a moving transport surface, please make sure that y is the up vector for both objects holding the drive components. To connect a moving transport surface to a further drive use the components kinematic and group. Example below: