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RealVirtual I.O Digital Twin Professional version 6 vs 6.3

Seokhyun Lee 3 weeks ago in realvirtual.io Starter and Professional • updated yesterday at 5:18 a.m. • 3

Dear,


I purchased and am currently using RealVirtual I.O Digital Twin Professional version 6.

Recently, when I tried to update my Unity project to version 6.3, 

I discovered that RealVirtual I.O Digital Twin Professional version 6.3 must be purchased separately.

I have two questions.

1) Do users who purchased RealVirtual I.O Digital Twin Professional 6.0 have to pay to purchase version 6.3 again?

(Is there no policy for upgrade costs rather than new purchases?)

2) Could you please tell me the key feature differences between RealVirtual I.O Digital Twin Professional 6.0 and 6.3?

Thanks.

Best regards,

Seokhyun Lee

Image 1459

DanB 6 days ago

I believe you can pay for the upgrade, not buy it anew. 

Per now I think differences are not so big yet, but soon 6.3 will take over.

Im in the same situation and will upgrade my license. You can contact them for an offer.

Answered
Support 5 days ago

Hi, you should see an upgrade price if you are logged in with the same user who purchased old version. Upgrade is always 30% of list price. If you need an direct offer send your old unity invoice to info@realvirtual.io and we will send you a direct offer. Thanks

Seokhyun Lee yesterday at 5:18 a.m.

Thanks for reply. I check the upgrade price (30% of normal price). 

Could you please tell me the key feature differences between RealVirtual I.O Digital Twin Professional 6.0 and 6.3?

(This is to determine whether I need to upgrade to 6.3.)

Customer support service by UserEcho