Is fixed in latest release.

I am answering in English - this might help also international customers.

I think there is missing a drive on the same gameobject or at a level above the TransportSurface or maybe the connection is lost. You should check if there is a drive and if it is linked to the TransportSurface.

The box is falling down because something is wrong with the colliders. The box should be on the Layer MU and the Surface on the Layer Transport.

As I see you are using game4automation 2021. It might make sense to use realvirtual 2022 because there are big improvements in TransportSurfaces by the GuidedTransport function:

https://doc.realvirtual.io/components-and-scripts/motion/guided-transport

You can also check this tutorial about guided transport:

We changed and adopted all compile switches and Settings to Unity Editor on Linux. It will be in a few hours as a patch on the Unity Asset store. Please note, that SpaceNavigator, some special Interfaces (like SHM based for Simit) and CAD Step Import won't be available on Linux.

Yes I understand but the used Library gives us no direct information about disconnection events. And I don't know exactly in your case who is closing the communication when nothing happens - is it the client or the server. I am closing this issue because for the moment we don't have a better solution.

Uder which system is your Unity editor running?

The interface is only able to detect a disconnection if

StatusCode.BadConnectionClosed

is given back on a read value.

It might be a good idea to read one value in a periodical way and to test if the connection breaks in this situation.

It could be solved easily and will be part of the next release. I will send you in a private message an update package.

Hi, is your issue solved?

The reason behind this issue is the utilization of the 3mf library, which combines the vertices into a single entity. Consequently, the normals are affected, leading to the current appearance. We intend to examine our RecalculateNormal code, which presently merges vertices without distinguishing them, in order to address this matter. Meanwhile, if you require a more aesthetically pleasing result, it is advisable to utilize the Step Importer. We will ensure to provide you with updates as soon as we arrive at a resolution.

We don't have Python - can you provide your test application as an installable executable?