Your comments
If you purchased Professional 2021 on May 6 this year you should be able to upgrade for free to Professional 2022.
If there is a problem doing this please send me your invoice and I will check with Unity.
HI Adam,
oh thanks - did not know that the ua-configuration-tool is not available on that link any more. I found a working download here:
https://kb.opclabs.com/Tool_Downloads
For answering your question I would need to do a deep dive on this topic on Monday next week.
You can upgrade your license. When did you purchased it - from the Unity Asset Store or from us directly?
Hi,
it is only possible to combine Professional 2021 with Simualtion 2021, Professional 2020 with Simulation 2021 is not working.
Cheers
Thomas
Can we look on your Screen with Teams for detecting the problem?
The answer of Christin is releated to another issue - not yours sorry.
What version are you using? This issue should be fixed in latest version. Basically you can ignore this error message.
Hi,
you can find here a full example:
https://github.com/game4automation/game4automation-Community
Here is the RobotStudio Archive:
and here is the a robot with the suitable RobotStudio interface:
Hope this helps. If not we would need to debug on your computer - we don't have any more a robot studio license for testing.
Hello,
please check the lists of your game objects in the inspector. This error can occur if a game object is not present in a list or is missing.
Customer support service by UserEcho
As far as I know it should be available for 0€ under this link if you login with your account into the Unity Asset Store:
https://assetstore.unity.com/packages/tools/utilities/realvirtual-io-digital-twin-professional-2021-224043