Hi Martin, your message is received. I will send you a beta for Hololens as soon as it is available (try to get it fixed next week).

You can have a refund any time you want from our side but I don't know how long Unity will accept the refund.

If you start with an empty unity project and re-import our asset from the asset store with Unity2019 LTS everything must work. We check that always before release and it works for hundreds of our customers.

Again, please send us your project and we will tell you what went wrong on your side. This is the only way how we can help you.

Hi Kasper,

we have now an idea where the problem is. It seems, that during the connection the Hololens graphics thread gets blocked. We would need to create the connection in a parallel thread. Are you still interested in a solution. We would need somebody who is able to test on Hololens?

You could send us a mail to info@game4automation.com

Best regards

Thomas

Hello, is your problem solved. If not please send us your project and we will find the issue!

Best regards

Thomas

This should fix the issue:

https://forum.game4automation.com/knowledge-bases/2/articles/198-compiler-error-type-exists-in-multiple-assemblies

info@game4automation.com

Please share with me the blank project. Thanks!

Can you send us your project and I will check if we can find a way for working with visual effect praph?

If it comes up please send us your project. We would like to see what your problem is. We don't know so far this behavior..

Please follow the steps mentioned above - and send us your project if all that steps do not help!