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0
Answered

Connection with hololens 2

Fred André 2 years ago in realvirtual.io Starter and Professional updated by Support 2 years ago 2

is it possible to use the hololens 2, robo dk and realvirtual.io, so that I can manipulate the robot in augmented reality using the glasses (using my hands to move the robot or use gestures)?

0
Declined

Direction vector disappeared

Bo Adam 2 years ago in General Questions updated by Support 2 years ago 8

Hello,

I used to have the purple direction vector of a drive visible in the scene window when selecting a component with a drive, but now it disappeared. Do you know how I can get it back? 

Answer
Support 2 years ago

Hi,

please check if the gizmos are enabled and check the scale of them.

Regards Christin

    0
    Not a bug

    Subscription not working

    Elio 2 years ago in OPCUA4Unity updated 2 years ago 16

    Hello, we found some problem using the subscription method. Initially we used the polling method (not recommended), but eventually we found out that this starts failing when we try to capture values from different servers at the same time.


    Here is the project attached with some debug lines added. We are using Integration Objects OPC UA server to test the subscription.

    0
    Answered

    realvirtual's simulink interface

    Jiacheng Cui 2 years ago updated by Support 2 years ago 4

    您的文档描述了 realvirtual 的 simulink 接口,但我找不到相关块,并且电子邮件显示无法发送,我如何获取应用程序?谢谢!

    0
    Completed

    Errors after Realvirtual.io update to the latest version (2021.16)

    Bear 2 years ago updated by Support 2 years ago 1

    Hi,

    after updating to the latest Realvirtual.io version, I get the following errors in my project:

    UpdateProblem.JPG

    Can you help fixing them?

    EDIT: I already fixed it (deleted old "recorder.cs")!

    Answer
    Support 2 years ago

    Please delete the Recorder.cs script in the game4automation folder. This functionality has been replaced by the script DrivesRecorder.cs. With

    an update of an existing project, obsolete scripts are not automatically deleted. We will check here whether we can automate this.

    this automatically.

    0
    Answered

    OPCUA_Interface with Kepserverex Windows 11 communication issue

    Ernesto 2 years ago in OPCUA4Unity updated by Support 2 years ago 3

    Dear all,

    I experienced a problem when connecting with Kepserverex OPCUA server through OPCUA_Interface in windows 11.

    When I specify the IP address in the OPCUA_Interface, the following error appears:

    Image 918

    Image 919

    Looks like the problem is in line 133 of the OPCUA_Interface script: 

    IPAddress ipAddress = Dns.GetHostEntry (ServerIP).AddressList[0];


    If I remove this instruction, then the communication seems to be established.

    Image 920


    This issue doesn't happen when running the same version of Keperverex and Project Unity in Windows 10.

    Have any one experienced this issue?

    Thank you in advance!

    0
    Fixed

    Interface Siemens SIMIT (PRO) to UNITY

    Benjamin@WSA 2 years ago in realvirtual.io Starter and Professional updated by Support 2 years ago 5

    Hello Thomas, 

    I would like to set up a connection from Unity to Simit via the "Siemens Simit (PRO)" interface. I downloaded the files from Siemens and installed according to the documentation. Then I tried to connect the whole thing to the realvirtual.io interface. The connection was also successful. According to the realvirtual.io documentation, the signals to be exchanged should be attached to the interface as "children". Now to the problem: Simit does not get the signals from Unity i have attached. Could you see where the Problem is?

    Image 916

    Image 917

    Thanks a lot for your help

    Answer
    Support 2 years ago

    It is fixed in realvirtual Professional 2021.19 and 2022.02 and above.

    0
    Answered

    Meshes disappearing when making prefab

    Bo Adam 2 years ago in CADLink updated 2 years ago 3

    Hello,

    When i'm making a prefab using an imported STEP using the cadlink tool the meshes disappear. Did I forget a setting and how to fix this? I had the "Set and Create Materials" enabled.

    Answer
    Support 2 years ago

    Hi,

    you need to export the imported STEP data as FBX. This will save the meshes permanently. With this FBX you can create a prefab with real-virtual components. The FBX exporter is available in the package manager.

    Regards Christin

    0
    Answered

    Relationship between the number of points of parameters managed by the OPCUA server and the communication cycle.

    h-morishita 2 years ago in OPCUA4Unity updated by Support 2 years ago 13

    When the number of parameters managed by the OPCUA server is increased (from 30 to 120),

    The values are being sent in bits and pieces.

    Does the frequency of communication decrease in proportion to the number of parameters?

    Answer
    Support 2 years ago

    Yes the performance should go down. It also depend on the subscription parameters and server settings, e.g. how often updates are sent. If there are many parameters which are changing very fast it might make sense to poll the variables instead of subscribing to them. But all depends on the application you are building.

    0
    Answered

    Inability to connect Omron plc via enternetip

    Soncon 2 years ago in realvirtual.io Community updated by Support 2 years ago 4

    Dear


    When connecting Omron PLC NX1P2 via enternetip, set the above parameters, then click the TEST CONNECT button, the connection fails, the computer can ping through 192.168.1.1, about the parameter path setting, it is not clear how to set, have tried in many ways, I can't even make a connection.
    Thank you

    Image 899