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0
Answered

parts4cad

klarke 12 months ago in Parts4Cad updated by Support 12 months ago 2

why no pasts4cad now

0
Answered

Handing over MU between two grippers

Andreas 12 months ago in realvirtual.io Starter and Professional updated by Support 10 months ago 4

Hi,

how to solve the following problem in handing over situations:

- gripper 1 grips MU. MU is now attached to gripper 1

- some transfering is done

- gripper 2 grips MU. MU is gripped by gripper 1 and gripper 2. MU is now attached to gripper 2


If gripper 2 opens now, the MU is no longer attached to gripper 2 and falls down. 

What I want to achieve is:

Gripper 1 is still closed and the MU should now be attached to gripper 1 again. 


How can I solve this? 

0
Completed

About the most package

ZhangFengMing 1 year ago updated 1 year ago 2

您好,由于我更新  Professional 2022.15版本后报错,项目无法正常进行下去,并且unity包管理器里面没有历史版本下载2022.13,导致我无法进行工作,我已经给邮箱发送我的发票号但是没有收到关于Professional 2022.16 and Simulation 2022.16回复, 请您有空发送邮箱给我2022.13或2022.16的Professional和Simulation 的包。

十分感谢。

0
Answered

Error in Script "NaughtyInspector.cs". What can I do?

Andreas 1 year ago updated by Support 12 months ago 3

Hello,

suddenly after updating from 2022.13 to 2022.15 in console appears the following error messages:

Image 1160

What can I do to find out where the problem is?

I am not 100% sure if it's exactly after the update BC I also did some own changes.

0
Answered

Drag and drop MUs by mouse navigation in game mode

Andreas 1 year ago in realvirtual.io Starter and Professional updated 12 months ago 4

Hello,

is there a easy way or can somebody provide suggestions how to move MUs in game mode with mouse navigation same as possible in scene view?

0
Completed

About device interface interconnection

ZhangFengMing 1 year ago in General Questions updated by Support 1 year ago 3

在一些项目中,不允许甲方使用信号采集工具直接访问PLC,而是通过甲方的设备管理平台访问WEBAPI接口。在 realvirtual.io 中,有没有方便的方法来进行这种连接?

Answer
Support 1 year ago

Question was (translated by Deepl): 
In some projects, Party A is not allowed to access the PLC directly using the signal acquisition tool, but accesses the WEBAPI interface through Party A's device management platform. Is there a convenient way to make this connection in realvirtual.io?

You would need to implement a custom interface based on the WebApi specification

0
Completed

SnapPoint.OnStart()': no suitable method found to override

ZhangFengMing 1 year ago updated by Support 1 year ago 8

Assets\realvirtual\Professional\SnapPoints\private\SnapPoint.cs(37,33): Assets\realvirtual\ professional \ snappoints \private\ snappoint.cs error CS0115: 'SnapPoint.OnStart()': no suitable method found to override

Answer
Support 1 year ago

Issue is solved with newest 2022.16 release. Please use 2022.16 Professional and 2022.16 Simulation together. On Problems when updating please also consider this:

https://doc.realvirtual.io/advanced-topics/troubleshooting

0
Not a bug

plugin disappeared.

Oliver33 1 year ago in realvirtual.io Starter and Professional updated 1 year ago 3

I purchased and installed the realvirtual.io plugin in Unity. Initially, everything worked fine, but after a few days, when I restarted Unity, all content related to realvirtual.io reported errors, and the toolbar options related to the plugin disappeared.

Image 1152

0
Under review

S7PLCSIM Advance connection problem

Kantale 1 year ago in realvirtual.io Starter and Professional updated by Support 1 year ago 5

Hello Sir,

  Currently I have added the PLC Advance interface to my project. Also successfully to run the PLCSim advancedCoupler.exe. But after that, it shows that PLCSIMAdvance runtime not available. Can you please help on this

Image 1149

0
Planned

realvirtual.io Digital Twin Assistant update

Rish 1 year ago in realvirtual.io Starter and Professional updated by Support 10 months ago 1

Hi, thomos, please update assistant when i try to fix some problems its not using recent knowdge.

thanks